Frequently Asked Questions
What's the difference between a nasal CPAP mask and a full face mask?
Nasal masks cover only the nose and work well for those who breathe through their noses during sleep. Full face CPAP masks cover both the nose and mouth, not the entire face, making them ideal for mouth breathers or those who experience frequent nasal congestion.
Your choice also depends on your breathing style and sleeping position. We carry options from ResMed, Philips Respironics, and more as part of our genuine CPAP equipment to support effective sleep apnea therapy.
How does my CPAP mask fit properly?
A properly fitting mask should create a proper seal without excessive tightness, minimal air leaks, and no red marks or pressure sores after use. You should be able to achieve your prescribed air pressure without discomfort or frequent mask adjustments during sleep.
Choose the right size for a good seal, and check that the cushion maintains a consistent seal inside the skirt while allowing smooth, pressurized air and steady airflow for effective therapy.
Do you offer different cushion materials for sensitive skin?
Yes, we carry masks with various cushion options, including soft silicone and memory foam cushions that conform to your facial contours. We also offer options like nasal cushions, plus choices compatible with a ResMed mask, for users with skin irritation or those seeking maximum comfort.
Is there a mask for people with claustrophobia?
Nasal pillow masks (like the AirFit P10) or under-the-nose masks (like the DreamWear or AirFit N30) are often recommended as they provide a clear field of vision and feel less intrusive.
Do I need a special mask for a travel CPAP?
Most travel machines work with standard masks, but the ResMed AirMini requires specific 'Setup Packs' for the P10, N20, F20, or F30 unless you use a third-party adapter.
Why is my mask headgear turning blue or grey?
This is usually dye transfer or a sign that the fabric is breaking down from facial oils and sweat. Regular weekly washing helps prevent this.
Can I switch between a Nasal and Full Face mask on the same machine?
Yes! Just remember to change the 'Mask Type' setting in your machine's menu so the device can adjust its calculations for air leak.
How do I clean the Anti-Asphyxia Valve on my mask?
Rinse the valve (located in the mask elbow) with warm water. Ensure the small flap inside moves freely and is not stuck by dried soap or debris.
What is the shelf life of a new, unopened mask?
Most masks have a shelf life of several years if stored in a cool, dry place away from direct sunlight.
How do I clean the swivel part of my mask?
The swivel can be soaked in soapy water. Rotate it while submerged to ensure all surfaces are cleaned of mineral buildup.
Why is the air pressure vibrating my mask?
This can happen if your 'Pressure Relief' (EPR/Flex) is set too high or if the machine's motor is out of alignment. Try reducing the EPR setting.
